Chuck, our Director of Agency Operations, comes to Synapse with a diverse background. Having worked in the pharmaceutical industry for more than 15 years, Chuck brings a wealth of process management experience to the team. Chuck jumped into marketing after being recruited for his Excel skills and team management experience by national publications, including Inc. magazine, where he was part of the team that launched the Inc. 5000. His other stints included managing the operations of a content marketing company servicing Fortune 500 companies, and as an eCommerce manager leading a team of strategists that executed the day-to-day operations of more than 200 websites.
Chuck is proud of his personal-touch, project management skills. He focuses on the holistic client experience, ensuring our strategies and plans meet or exceed our clients’ overall goals. He makes a point of learning, in depth, about the client’s products and services. That knowledge informs our strategies, and helps our clients make better business decisions.
With experience in the NYC marketing industry, Chuck not only functions well in a fast-paced environment, but he also thrives in it. With a constant eye on the latest marketing and operational trends, Chuck keeps the well-oiled Synapse machine running through his daily checkpoints, where he interacts with team members to ensure deadlines are met, communication is open, and, most importantly, clients’ expectations are exceeded.
Chuck loves to see a plan come together and uses his Turn-Signal Methodology to ensure the Synapse crew and clients are always informed, and their projects executed seamlessly.
One thing you’ll never hear Chuck settle for: “This is the way we’ve always done it.” One thing the team has deduced: “Chuck fixes things no one knows are broken.”
Education
Bachelor of Science, Business Administration, Summa Cum Laude — Caldwell University
Certifications
Google Analytics, DigitalMarketer Certified Customer Value Optimization, DigitalMarketer Certified Search Marketing, DigitalMarketer Certified Content Marketing
Professional Achievements
Chuck has received numerous awards for achievements in the pharmaceutical industry, in the areas of production, validation, finance, and procurement. The initiatives related to these achievements amounted to more than $10 million in recovered billing, achieved through focusing on process improvement, regulatory compliance, and A/R and A/P forensic analyses.
Raising sales and participation for national campaign initiatives brings Chuck great satisfaction. He’s had the chance to meet hundreds of entrepreneurs and gained an understanding of the entrepreneurial spirit. He created a project/content management system for his content marketing company. He most values feedback from his coworkers and clients.
Personal Achievements
Chuck is an avid bowler and a fixture at 222 Dutch Lanes. Chuck’s noteworthy bowling accomplishments include six 300 games and three 800 series. In one night, he bowled a 299 and then a 300.
What to Know About Chuck
Chuck, his wife, and two daughters, moved to Lancaster in 2009. Their current household consists of one dog, Ella, and three cats, Bonnie, Squirtle Turtle, and Henry. He is in a band (Darwin’s Moon) with his wife, Kelly. Chuck plays drums, creates the lyrics and produces the music. The duo have just created their latest original, “Under a Darwin’s Moon.”
Fun Fact
Chuck is passionate about his interests. He’s a huge Phil Collins fan with hundreds of records and memorabilia. He loves hanging out with his ZBT fraternity brothers. He’s a huge science fiction/fantasy fanatic, and has been to five Star Trek conventions. He has read and listened to all the Lord of the Rings books (including The Silmarillion) dozens of times. (Ask him to speak a little Elven for you!)
